You can trust LDS to find your leak.

I am writing just to say what a really helpful and efficient member of staff you have who called out to our property on Friday 13th September to detect a leak for Homeserve. His name is Barry but unfortunately I didn’t catch his surname. He was extremely polite and most sympathetic. I have to say I think he is a credit to your company and I think it’s only right you are told. People are very quick to complain but never quick enough to give credit when it is due.

Lds done exactly what they promised turned up on time and pinpointed the leak on 2 mains water within 1 half hours. Engineer stayed on site until excavated to ensure leak detection was accurate. On a 24 metre length of mains water detection was within 200 mm of leak saved me a lot of time and money as the location was on a private road that had just been topped out.

Chris arrived on time and worked very hard continuously for almost 6hrs 30mins, and never had a break. He was courteous, informative, knowledgeable, pleasant, obeyed the covid restrictions fully whilst in my property and was helpful whenever i asked a question. Chris was possibly the best engineer who has visited my home.

I would like to thank LDS for all your help last week in finding the leak at St Anne’s Church, it was exactly where Mark & Lee said it was, we dug the floor up on Monday the heating engineer replaced a length of pipe and 2 bends on Wed. what a relief we would never have found it without the help of LDS Thank you.

The engineer (James) had the difficult task of locating a relatively minor leak in a large house with solid and suspended wooden floors. He politely managed my expectations saying that it would be challenging so I was absolutely delighted when he managed to locate the leak. Better still the leak was in a hidden but accessible area so repairs were carried out by my plumber the same day. I would like to thank LDS and James for a first class service!

I’d just like to pass on our appreciation to your specialist you sent out to us today – Gareth. Given these difficult times we currently find ourselves in he did an excellent Job. On time, friendly and helpful with advice, clearly communicating everything he was doing to detect the leak for us. A very professional and efficient service so thanks again.

Bernie has worked with me on 1 other leak detection and i found him to be very competent engineer. He detected the leak on what i would call a very difficult property he went about his job in a courteous and professional way . If i have any other jobs that require your services iwould not hesitate to call Bernie is a credit to your firm

A very pleasant and very proficient person and his assistant who were positive and gave full information of the work and investigation whilst it was being carried out. The highlight was the fact that out leak was detected successfully !!!!! Highly recommended and a credit to the Company – LDS -they represented.